Different
At Keystone Medical Management, we provide comprehensive revenue cycle management and practice management services to Dermatology Clinics like yours. But we're different than other revenue cycle management companies...
We’re different in areas that matter to Dermatology Practices.
We improve the patient experience.
Navigating the billing process can be one of the most significant stressors for patients. We’ve combined a high-touch approach, with industry-leading technology to ensure that your patients feel informed, empowered, and heard throughout the billing process.
We love denials.
They are the indicator light that tells us where we can improve workflows and training. By empowering practices with training and denial visibility, we transform denials into improvement.
We customize reporting for your practice
With more data at our fingertips than ever, how do you know which metrics matter? Tracking KPI’s only gives you part of the story. We help each practice identify the trends and factors that drive the KPI’s, allowing you to influence the metrics that matter most.
We love to collaborate
We know that effective collaboration leads to innovation which leads to results that keep improving. When teams are equipped and empowered, the results follow.
“Switching from our previous billing company in 2014 to Keystone Medical Management significantly increased our billing collections. No longer were we having to double check for mistakes that our previous billing company had been making to ensure proper collections in the practice. Further, they stand by their word. When Amy and her team say “we’re on it” -they are. They strive to really develop relationships with their clients. As a physician that has been in private practice since 1989, they have been by far the best billing company we have worked with and I couldn’t recommend them more highly.”
FAQ
What are your rates? +
Many of our services are free to the Dermatology community! We often offer trainings, audits and assessments as complimentary tools to support Dermatologists nationwide.
Our revenue cycle management services range between 4-6% of collections, depending on the scope of services.
Does it matter what Practice Management platform I use? +
Our preferred practice management partner is AdvancedMD. We offer access to their industry leading product as a bundled part of our RCM service fee. We support many other software platforms, on a case by case basis. We invite you to reach out to our team to discuss your software needs and challenges.
Can you help my practice with our patient billing needs? +
Handling your patient balances with consistency and compassion is something we’re passionate about. We kick off the patient experience with helpful and accurate information about their benefits and anticipated patient responsibility. When balances occur, we ensure that statements are sent out immediately and on a consistent cycle. We partner with a leading patient billing platform that allows your patients to pay via secure text and even email, eliminating convoluted patient portal steps. In the event of an overdue balance, we contact your patients personally, no automated calls. Our friendly, knowledgeable, customer service team, educates your patients about their payment options and helps resolve any questions or concerns about their bills. We also maintain relationships with strategic collection agencies nationwide to ensure that bad debt accounts are handled with compassion and respect.
Our billing team is great, do you help with other practice workflows? +
We know that every workflow in your practice is critical to the overall success and sustainability. We support multiple administrative areas, including credentialing, front desk/registration, authorizations and aged accounts receivable projects. Have a question? Call our friendly team! If we can’t help you, we will connect you with someone who can.
We’re ready to help.
Today is a great day to start tracking the financial health of your organization. By answering a few simple questions, we can provide you with actionable insight that will help you increase revenue and improve collections.
